Due to high demand in our fulfilment centres, your order may possibly be delayed temporarily by up to 10 days. We apoligise for any inconvenience caused by this.
1. We ship internationally! Shipping is £1.99 worldwide.
2. We ship from our partnered factories and suppliers from all over the world. You should expect items to arrive separately (when you order more than one item). Different factories specialise in different areas therefore this is why some items take longer than others.
3.Order processing takes roughly up to 5 business days before shipment. Delivery usually takes 1-3 weeks! Due to us shipping from all over the world this determines delivery time depending on the item you ordered.
4. If your order hasn't arrived within 35 days of ordering, email us at firstname.lastname@example.org or dm us on instagram at @luxe_bae and we can double check everything is okay! If your order doesn't arrive within 2 months a refund will be given.
5. Some parcels experience shipping delays and some do not. This is due to countries rules and laws with customs. If custom fees are required this is completely your responsibility to pay this.
6. If you are planning to buy something for a specific date we do not recommend buying it within the month due to shipping times. If you would like to know if it will arrive, dm us on instagram @luxe_bae and we can give you advice. Therefore, we will not be held responsible for items not arriving on time for specific events.
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